bought a lifetime Moen warrantied kitchen faucet. When it broke (plastic part - imagine!) the parts are shipped by Canada Post- the epitome of fast service.
If Moen products are "so great" that they get a lifetime warranty it is of little use if it takes a "lifetime" to receive repair parts. Never heard of a courier service?
Next time around, I will but far-east junk. I will know exactly what I am getting for the price (25-30% of the cost of the Moen) but I can buy another (or 3 or 4) and still be ahead - both in price & service (I can purchase & install it in less t6han a day).