Faucet sprayer (7590csl) broke. Contacted moen support, lifetime warranty is a joke.
The sprayer was broken, easy fix, just twist off old and replace. Not this time, they sent the entire high arc pull down the sprayer could not be attached. They had discontinued my model and sent the latest. Install date 07-08.
I explained due to disabilities I could not perform the change, so the rep told me to contact a friend to help with the install, I explained if I got down on the floor I would not be able to get up.
They offered $25 to have it replaced. I hope Moen reads this, I have a lifelong friend and a relative that work in hardware sales: They will provide the long version, and recommend Kohler products.
Product or Service Mentioned: Moen 7590cs Faucet.
Reason of review: Warranty issue.